| MonitorTech Corp. Services |
Services
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1 Shipping and installation instructions:
Packaging and shipping from Terre Haute, IN. USA. Included are: site review and
installation instructions.
2 Startup Supervision and Training:
Five days of startup supervision and training . Site time is guaranteed, If more days are
require they will be at no cost if delay or extra time required is the sole result of
MonitorTech or its sub contractors.
3 Priority remote technical support
MonitorTech Corp. provides priority remote technical support for 6 months from the date
of installation at no cost to the client. The client will be provided with a daytime
telephone number, an off-hours pager number, and an emergency backup off-hours
telephone number. A qualified technician will assist with technical questions via
modem, software, and technical trouble shooting and repair.
4 Daily and weekly modem review
MonitorTech Corp. will provide a daily modem review of the equipment for the first
month after startup. Thereafter, a weekly modem review will continue until the end of the
first year after startup. This service is provided at NO charge to our clients.
5 RATA and/ or Performance Testing (Optional)
All testing will be performed in accordance with the attached terms and conditions and
fee schedule. Any delays or additional testing will be billed per the fee schedule
according to the terms and conditions.
All required performance testing including CEMS RATA testing.
OR
CEMS RATA testing only.
All testing is guaranteed If retesting is require they will be at no cost if the retesting
required is the sole result of MonitorTech or its sub contractors.
6 Quarterly Maintenance, 3 quarterly CGA and 1 year end RATA.
(Optional)
Three quarterly Cylinder Gas Audits (CGA) and one Relative Accuracy Test Audit (RATA).
This will also include the EPA reports for these audits.
Prior to CGA tests, MonitorTech Corporation will perform a quarterly Penetrative
Maintenance (PM) review and adjustments if necessary. Prior to the RATA, MonitorTech
Corporation will perform a yearly PM.